Niagara Wine Region Vacation Packages

The stay was nice and the staff from the event/convention room was very friendly and helpful.

So this is our second time staying here in the last month. To be honest with you I booked it the second time because we were fairly happy with our first day, but one of the things that kind of rubbed me the wrong way the second time around doesn’t sound like a big they give you water in your room, but they only give you one bottle and then any other water you have to buy yourself . Now this isn’t a big deal but little things matter. You th this beautiful hotel that I spent over $40o a night for and mind you I stayed two nights at when I asked the front desk for if we can have a couple bottles of water they told me I have to pay for it. This kind of rubbed me the wrong way so much in fact that I probably would consider not staying here again because of it. It’s the little things that make a huge difference For a $.25 bottle of water, they left such a horrible taste in my mouth but other than that the hotel is beautiful and it’s fantastic. It’s very clean very new and the breakfast is delicious. The head chef is fantastic and the staff for the most part are very friendly and nice, but honestly little things like this travelling a lot to different hotels for business and pleasure little like things like that should not even be an issue. Give me a break. Somebody staying for two nights have spent quite a bit of money to stay there and you’re asking them for money for a Walmart brand bottle of water are we serious and yes, it was a really cheap bottle of water.😂

Terry and I had a wonderful stay at The Hazelton Hotel this past Saturday night. From the moment we arrived, the staff were exceptional—warm, attentive, and genuinely committed to making our stay special. Our room was beautiful, impeccably maintained, and incredibly comfortable. It felt like a true luxury retreat, with every detail thoughtfully considered. We also thoroughly enjoyed the food—everything we ordered was delicious and well-prepared. A highlight of my stay was the facial at the spa , which was relaxing and expertly done. It added an extra layer of indulgence to an already memorable experience. We would absolutely recommend The Hazelton Hotel to anyone looking for a refined and relaxing getaway, and we’re already looking forward to our next visit.

Modern hotel with multiple control panels for curtains and lighting. A bit of overkill with this level of customization provided for controlling the many lighting options. Floor motion sensors turn on certain bathroom lights automatically in the middle of the night which can be very disruptive for those who prefer to sleep in darkness. Beds were also a bit too soft for our liking. Room was large enough and very clean. Staff were exceptionally friendly and helpful. A full cup coffee maker would be nice.